Please note: there is no upgrade path for certain products, such as Autodesk Revit, AutoCAD MEP or AutoCAD Civil 3D, except through the subscription programme.

Full details of your entitlements are shown below:

Product upgrades: You will be eligible to receive any upgrades that become available for the products under subscription during the term of your contract. An upgrade is a commercial release of the software that enhances the software and for which Autodesk normally charge a fee.

Product extensions: Product extensions are modular enhancements to some Autodesk software, they provide new functionality, are fully compatible with the base product and are easy to learn. Extensions are exclusively available to subscription customers. They can be downloaded from the Subscription Centre.

Autodesk Impression: If you have AutoCAD, AutoCAD Architecture, AutoCAD Civil 3D, AutoCAD Map 3D, AutoCAD MEP or AutoCAD Revit Architecture Suite under subscription, you will be entitled to download a copy of Impression from the Autodesk Subscription Centre. Impression allows you to create compelling, presentation-ready graphics straight from CAD drawings.

The right to use previous versions: This is a unique legal entitlement reserved exclusively for Subscription customers. You will be legally entitled to continue using previous software versions, even after installing an upgrade of those products.

The right to install the software at home: Autodesk Subscription customers have an exclusive ‘Home Use’ right. This means that as the licensee of the software you may install a second copy of the software at another location away from your usual office or place of work. ‘Second location’ includes computers located at your employees’ homes, or on your employees’ personal computers. This Home Use right is only valid for as long as the software in question is under subscription, and is valid only for the number of licenses covered by your subscription contract.

e-Learning: e-Learning features self-paced, interactive lessons for some Autodesk products. Every registered member of the Subscription Centre has access to the e-Learning facility that is available under their contact terms. Each lesson is 15-20 minutes in length. Lessons are organised in product catalogues. Each catalogue contains 15-20 lessons and new lessons are added periodically. The lessons feature hands-on exercises, with an option to utilise a simulation instead of the software application. Users also have the ability to take a pre-test to identify skills gaps. A post-test can help users gauge their progress.

Web support: Web support provides access to a secure website where customers can submit technical questions to Autodesk support staff through an interactive online interface. Questions are routed to Autodesk Technicians who provides responses through the web and email. The website includes incident reporting and tracking tools to monitor the status of all questions asked by the customer’s organisation and all responses provided by Autodesk. Autodesk Technicians endeavour to respond within 4 hours of receipt.

Subscription centre: The Subscription Centre is a password-protected online application where subscription members access program benefits, downloads, exclusive community content (including industry white papers) and subscription administration where you can view your subscription coverage reports and maintain your contact information.

Exclusive community resources: As an Autodesk Subscription customer, you gain access to community resources and exclusive, subscriber-only privileges. These includes: early access to new technology, invitation-only webcasts, and preferred subscriber status at Autodesk University and other worldwide corporate events.

In addition, our parent company offer the following benefits on the web which have proved to be very popular:

Tips & Tricks: We have collected and compiled the best tips and undocumented secrets. We plan to release new tips and tricks on a regular basis, inviting you to come and review this section every quarter.

Content Library: Subscription customers will benefit from a UK content library, saving them time and money when designing their next project.

Webinars Library: Receive free product reviews and presentations from the comfort of your desk with our Subscription Webinars. These are presented by our consultants as pre-recorded sessions, usually including a presentation and demonstration.

Subscription management tools: Contract Managers or named subscription holders will be entitled to view their contract details, including information on number of seats, product type, contract start and end dates and general company information.

If you require further information or advice, please CLICK HERE to send us an e-mail or telephone us directly on 08452-600 501.